Ken,

 

The first thing I would do is run the repair on Office and then go to Microsoft update and get the latest office updates.

 

Rapair

 

Click on Start, Control Panel, Add and remove Programs

When the list loads, look for Microsoft Office and click on the Change button.

 

Select Reinstall or Repair and click next.

 

Follow the prompts and this will run the repair procedure.

 

 

Getting Updates.

 

Go to the Microsoft Update site (rather than the windows Update site)

How you get there will depend on what you have done in the past as the update sites change your machine and your previous selections will determine where you go.

You can try the link below, but if you see a notice on the right side suggesting that you upgrade to “Microsoft Update”, then you want to click on that.  The difference is that Windows Update only updates Windows and Microsoft Update will update all Microsoft products on your machine.

http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

 

Select Custom rather than Express, this will allow you to see what is being installed.

 

Look at the list and see what is suggested.  If you have had problems with IE7, than be sure to deselect it if it is in the list.  You can probably safely load anything else but look to see if there are any Office updates coming in.  There are a couple of big ones so you may have to run this more than once to get all of them.  I do not remember if SP1 has to come in by itself – you may get a notification to this effect and that is fine, it just means that you will have to repeat the process to get the rest of the updates.

 

Hope this helps.

 

Chuck

 

 

Hi Chuck,

 

I get this message sometimes, more often than I would like, when closing Word or Outlook (Word) documents.

I don't knowingly do anything different when this happens so I'm at a loss to understand what creates the message.

Any suggestions for reducing the number of irritating incidents? Thanks.

 

Ken Bentley

hawaiiguy@cox.net

 

 

P.S. I don't post these types of questions on helpinghandsonline because of plain text limitations.

Firmly believe that 1 picture is worth 10,000  words!  Also, feel free to use this question at your next SCSCC seminar.