I have Windows XP Home Edition with SP2. I am trying to remove YAHOO Messenger. I get this error message in a popup window from Wise Uninstall :- "Could not open INSTALL.LOG file."
How do I access this file?
John

The "Could Not Open Install log" error usually indicates a corrupt installation. This may have been caused by a bad download or a poorly written program. A couple of things you can try.

1. If you still have the original downloaded file, locate it and rename it to something like <programname>.old. Then redownload the program from a different location if possible. Reinstall it using this copy, then uninstall it. (If you try this, make sure the version you download is the same as the original)

2. Download and install Ashampoo Uninstaller Suite - See the RELATED LINK below - reinstall the program using Ashampoo to log everything the installation does. Then uninstall it using Ashampoo. Ashampoo makes some good software and I have tried several of them. If you don't want to puy the program, it has a 30 day free trial so you can download it, use it to fix your problem and then remove it.

RELATED LINK: Ashampoo Uninstaller.